Overview

Multiple email notifications can be consolidated into one email to reduce the number of emails a user receives.

Steps to configure email consolidation:

1. Configure and enable the process "SYS013 - Email queue used to consolidate email alerts. When email alerts are configured to "Consolidate" notifications, this process will consolidate the messages and send out one email."
2. For each alert there is a configuration to "Queue Notifications". Enable this configuration to include the email for consolidation. See figure 1 below:

Important Note :

1. Alerts that require immediate attention should not be consolidated. Example, approval alerts.
2. The consolidated alert will be sent based on the frequency defined in process "SYS013".
3. Email containing scheduled reports are not consolidated.

Figure 1: Queue Notifications